Information

Terms and conditions

TERMS AND CONDITIONS



These website www.santanderglobalconfirming.com ((from now, “Website”) operated by BANCO SANTANDER, S.A. (from now “Banco Santander” or “Group”), society registered at Banco de España with the number 0049, with registered office in Santander, Paseo de Pereda, 9-12 and tax identification number A-39000013.



  1. DEFINITIONS

In this document, the following terms should be interpreted as:

  • User: those legal or natural persons, on their condition of individual entrepreneurs who have signed with Banco Santander a client contract or a supplier agreement, that contains specifically the possibility to consult and manage those services through the on-line platform of the Group, on their condition of clients or suppliers.



  • Platform: set of media available for the Users of Banco Santander which allows them to access to the services of factoring and/or confirming according to the terms and conditions agreed with Banco Santander or its branch offices. Through this Platform, Users can check information about services, assets and executed orders, as well as process all them.





2.- AIM OF THE WEBSITE



2.1.- Through this website, Banco Santander makes available for its clients and its suppliers (from now “User” or “Users”), who have signed an agreement for the provision of services of factoring and/or confirming, a Platform which may allow them to access to different functions of the mentioned services, according to their profile, which could be the client or its supplier.


2.2. - Thus, those Users who have been set up as clients on the Platform, when accessing to it they would be able to access as well to this functions:


  • Consultative – Users with a consultative profile would be able to make all kind of consults about remittances sent (invoices, suppliers, debits on their account at due date, ask for copies of the payments and they would have the possibility to download on a file some information).


  • Transactional – Users with a transactional profile would be able to operate through the Platform to the generation or sending of remittances, signing of sent remittances or cancelling them.


2.3.- On their behalf, those Users set up as Suppliers , they would be able to access to the next functions:


  • Consultative - Users with a consultative profile would be able to make all kinds of request about invoices, payment documents, discounts, etc.


  • TransactionalUsers with a transactional profile would be able perform the same operations than Users with consultative profiles and other operations such as requests for discounting of invoices, choosing those he/she would like to discount, they would be informed about commissions, interest rate and net amount of his/her debit account, choosing from all accounts activated, accept general terms of discounting and sign the application.


2.4. - However, any activity, action or operation through the Platform should be done according to the terms and conditions of the client contract or supplier contract (both according to the web conditions), agreed with Banco Santander.


According to this, it is an essential requirement to access the Platform, that the Users have already signed a client or supplier contract (both together with web conditions) with Banco Santander. At that time they would be provided with a user name and password to access the user account through the website www.santanderglobalconfirming.com accepting these terms and conditions to have their account properly activated.


3.- USER ACCOUNT



3.1.- To access the Platform, after signing the client contract or supplier contract (both together with web conditions) with Banco Santander, User could Access to this website and read and accept these terms and conditions.



After accepting these terms and conditions, the user account will be activated, being the User able to do all the consultations and operations according to the provision of services contract agreed with Banco Santander.



3.2. - As stated above, Banco Santander would assign the User with the first ID to access, which would be an username and a password, so he/she could access his/her account on the Platform. On the first access, once accepted these terms and conditions, the User would modify the password given by Banco Santander. The User should review that the information provided to Banco Santander is correct and, if not, correct all those wrong or erroneous information or data to assure that all data and the registration has been properly completed.



3.3.- The User should ensure, under his/her own responsibility, to keep confidentially of his/her user name and password and would be liable of any damages incurred by the Group because of an improper use of the Platform due to any disclose to third parties.



4.- USE OF THE SERVICES



4.1.- The User undertakes to use the user account according to these terms and conditions and according to the service provision contract agreed with Banco Santander.



4.2. - The User hereby undertakes the responsibility for Banco Santander and, if so, for third parties in case of contravene or disobey the above undertakings and/or, in any case, (included the introduction or spread of computer viruses) damage, disability, overcharge or prevent from the normal use of the Platform, the information systems or documents, files and all content stored in any computer (hacking) of Banco Santander, its members or any other user. Without limitation title, and in any case exclusive, the User commits to:

  1. Keep confidentiality and in secret his/her ID and password in order to avoid non-authorized access.

  2. Check periodically the personal area where identification data is stored and where the user can process all allowance access and actions through the Platform, in order to keep update authorization and access.

  3. Provide true and update information about his/her identification data and inform any modification to Banco Santander.

  4. Not introduce or dissemintate on the net data program (virus or harmful software) susceptible to damage on the computer system of the Access supplier, its supplier or third parties users on the Internet.

  5. No introduce or spread any false information and content, inexact that could lead to any mistake to the receptor of the information.

  6. Not to impersonate other users of the Platform.

  7. No spread, transmit or disclosure to third parties any kind of information, element or content that may lead to violation of intellectual and industrial rights, patents, brands or copyright belonging to the owner of www.santanderglobalconfirming.com the platform or the services.

  8. No spread, transmit or disclosure to third parties any kind of information, element or content that may lead to a violation of secrets of communications and law about personal data protection.



5.- INTELLECTUAL PROPERTY RIGHTS



5.1.- All contents on these websites, like texts, graphics, pictures, logos, icons, images, as well as graphic design, the platform and software are exclusive property of Banco Santander and they are all subject to intellectual and industrial rights protected by international law.



5.2.- It remains forbidden their utilization, play or modification, distribution, spread or manipulation as well as any other use that may exceed the normal utilization and needed to visit webpages and use services offered on them.



5.3.- The User may download contents, copy or print any page on this website or use the Platform, but only and exclusively, in the necessary way for the provision of services agreed.



5.4.- The User agrees to indemnity Banco Santander against any reclamation, judicial or extrajudicial, from third parties based on violation of industrial, intellectual or image property rights according to the present clause.





6.- DATA PROTECTION



6.1. - Users is informed that all personal data from natural persons provided while accessing the platform or, in the future, as a consequence of accessing and using the platform, would be included to a personal data file own by Banco Santander, S.A., with the purpose of allowing access and use of the platform according to the terms agreed with the User, as well as process and control the contractual relationship with the User.



6.2.- Users may exercise their rights to access, oppose, rectify, and/or cancel by written request sent to Banco Santander, S.A, by post to the address that appears or by email to: confirmingadministration@gruposantander.com. Additionally, the users may modify their persona data at any moment just acceding to the user area of their account on the platform.



7.- RESPONSABILITY



7.1.- Present terms and conditions regulate the Access to the website www.santanderglobalconfirming.com, as well as making the platform available by Banco Santander for users, duly registered and with all permissions and authorization to Access the platform and use of it.



7.2.- Notwithstanding, services provision of factoring/confirming will be governed by terms and conditions that Users have agreed with Banco Santander according to applicable law for them



Under no circumstances, Banco Santander S.A., under its condition of owner of the website www.santanderglobalconfirming.com , would be liable of any actions, omissions, mistakes or damages caused providing these services. Whatever responsibility caused by then will be governed by the services provision contract agreed between the User and the branch office of the Group who applies.



7.3.-Banco Santander will provide the User Platform according with the the corresponding client contract or supplier. However, Banco Santander does not guarantee access permanently to the platform so Banco Santander could interrupt access and use of it, when necessary to carry out technical improvements or maintenance, not being responsible for any damages that this circumstances may cause to the User. In any case, Banco Santander will not be liable for any errors or, interruptions of the Platform for reasons attributable to third parties as communications operators, service provider access to the Internet.



7.4. - Banco Santander hereby declines all liability for any damages caused by abnormal use of the content on this web site and reserves the right to update, restrict, suspend, cancel or prevent the Access to them temporary or definitely without any prior notice.



7.5. - Banco Santander declines all liability for any information on third parties websites and, therefore, that information that is not made by Banco Santander or its subsidiaries, connected by hyperlinks with Banco Santander websites. All use of hyperlinks or access to any other website, is done voluntarily and sole risk of the user. Banco Santander is not responsible for any information obtained by or through a hyperlink, for any loss, claim or damage arising from the use or misuse of a hyperlink.



7.6. - Banco Santander will not be responsible for any loss, theft or misuse of private keys or passwords or misuse made of them by the user or third parties from appropriating them in bad faith.



7.7. - Banco Santander will not be responsible for any security errors that may occur through the use of computers infected with computer viruses or the consequences of malfunction of the browser or outdated versions thereof, operational failures or interruptions computers service or transmission, failures or overload on the line or overloads in the data Processing Centre in the Internet system or other electronic systems.



8.- MODIFYCATIONS



Banco Santander keeps the right to modify the presentation or settings of the Platform and these terms and conditions. For that, it would be enough including those modifications on the text of terms and conditions and/or on the website, in order that the access by the user to the platform and the use of it would be considered as an acceptation, expressly, full and without any reservation, of the whole content of that modifications.



9.- LAW APPLICABLE



9.1.- Banco Santander and the User agree specifically that the present terms and conditions to Access and use of the Website and the Platform will be governed by Spanish law, notwithstanding the applicable law to services provision of factoring/confirming will be governed by the applicable law according with the services provision contract agreed with the branch office of Banco Santander.



9.2. - Banco Santander and the User, to any dispute that may arise according to the compliance, execution and/or interpretation of these terms and conditions, will be Heard by the Courts and Tribunals of the city of Madrid, and the parties hereby expressly relinquish their right to any other jurisdiction.